How do you manage to keep prices so low?
For sacrificing shipping time. We receive items shipped directly from the manufacturers, which means it takes 2-3 weeks, but saves a ton of logistics costs (mass shipping costs to the US, customs fees, storage costs, warehousing fees, Shipping). shipping, etc.) Product delivery, USPS / UPS / DHL costs). No kidding: all those things can turn a $ 40 product into a $ 100 product quite quickly. By giving up shipping time, we are saving you a ton of money.
Can I have a tracking number?
Yes, I am sure that once all the information is available in our system, we will send your tracking number immediately if we did not, just send us an email to firstname.lastname@example.org and we will send your tracking number immediately . !
Hey, where is the other thing I asked for?
Since our products are manufactured by different manufacturers, if you request some different items, they can arrive separately, so don't be afraid if you open the package and an item is missing. !
Is my payment information safe?
We are proud to receive payments through PayPal, and Paypal or Bluesnap handle your payments. Either way, we do not store your credit card information. Never.
What happens if there is a problem with my product?
Let us know as soon as possible and we will send you a new one or your money back. No more questions. We know what it feels like to overlook after waiting patiently for centuries (and, unfortunately, when enough orders are sent, it is not frequent, but it happens), so we will do everything in our power to do it correctly.
You have more questions? Feel free to contact us at: email@example.com