How do you manage to keep prices so low?
For sacrificing the shipping time. We receive the items shipped directly from the manufacturers, which means it takes 2 to 3 weeks, but saves a ton of logistics costs (mass shipping costs to the US, customs fees, storage costs, shipping fees). shipping, etc.). Product delivery, USPS / UPS / DHL costs). No kidding: all those things can turn a $ 40 product into a $ 100 product pretty quickly. By giving up the shipping time, we are saving you a ton of money.
Can I have a tracking number?
Yes, I am sure that once all the information is available in our system, we will send you your tracking number immediately if we did not, simply send us an email to email@example.com and we will send you your tracking number immediately. !
Hey, where is the other thing I asked for?
Since our products are manufactured by different manufacturers, if you order some different items, they can arrive separately, so do not be afraid if you open the package and an item is missing. !
Is my payment information secure?
We are proud to receive payment through PayPal, and Paypal or Bluesnap handle your payments. Either way, we do not store your credit card information. Never.
What if there is a problem with my product?
Let us know as soon as possible and we will send you a new one or we will refund your money. No more questions. We know what it feels to overlook after patiently waiting for centuries (and, unfortunately, when enough orders are sent, it is not frequent, but it happens), so we will do everything in our power to do it correctly.
You have more questions? Do not hesitate to contact us at: firstname.lastname@example.org