RETURN AND REFUND
Returning an item is easy with Guzalcdidi.com
Status of the items.
All returned items (shoes, accessories, instruction manual, among others) must be returned completely intact and in their original packaging.
Once the package is received, the perfect condition of the returned merchandise will be evaluated. Returns will not be accepted if the Customer has used or visibly damaged the returned items; and that this use or these damages prevent the articles from being fit for sale. In the event that the return is rejected, the items will be returned to the Customer, Guzalcdidi.com assuming the expenses, without the Customer being able to demand any compensation or right to return, except for the subsequent exercise of their warranty rights on the Merchandise sold. . In this case, Guzalcdidi.com may exercise all the corresponding compensatory actions against the Customer.
For hygiene and safety reasons, the Customer cannot exercise their right of return for the following items:
- Nail polish;
- Underwear, in particular bras, boxers, among others.
Once you have chosen the best way to meet your needs, prepare your return package. Insert shoes or accessories into a package, so as not to damage the content. Returned products must be unused.
In the Dominican Republic; and in the case of outside, contact us at the phone number or WhatsApp: 1+ (849) 655-7464.
From the delivery of the package, we will make the return or exchange as soon as possible.
How long do I have to return an item?
Legally, you have 14 days from the date of receipt of the package, to exercise your right of withdrawal without justification of the reason, only that the items must be unused and in a package.
GENERAL CONDITIONS OF SALE
Read carefully the following rules that regulate the services we offer in Guzalcdidi.com. These conditions must be previously accepted to buy Guzalcdidi.com products, it is authorized to the most prestigious brands of footwear, accessories and accessories to distribute their products.
You can access our services and buy our products, natural persons of legal age, with sufficient capacity to contract and who have validly registered on our official website. The data that must be incorporated into the form must be complete and secure, reserving Guzalcdidi.com the right not to admit or cancel those who do not comply with this requirement. Protection of username and password is the sole responsibility of the user.
Buy at Guzalcdidi.com
Duly registered users can buy on this site through the established means and forms.
Prices shown are final; In some countries, customs may charge a tax for some types of items, which will not be recorded on the final invoice due to legal requirements. The registration and acceptance of these conditions implies compliance with the product, its characteristics and price. The customer can buy online from the website www.miniplusshop.com.
All orders require acceptance of prices and descriptions of the products available for sale. Guzalcdidi.com undertakes to issue the products received through its website, depending on the availability of the products in stock. In case of unavailability of the product, Guzalcdidi.com undertakes to notify the customer as soon as possible; And the order will be canceled and the corresponding amount will be returned.
The means of payment will be the following: credit or debit card, PayPal or cash on delivery, certain restrictions apply.
Guzalcdidi.com uses all means to guarantee the confidentiality and security of the data transmitted through the web.
www.guzalcdidi.com, as such, the website uses a secure payment system SSL (Secure Socket Layer). This is a designed protocol, which allows applications to transmit information securely.
Guzalcdidi.com will send the customer a confirmation email when the order has been validated. After this validation, the order will be processed in 1 to 5 days and the estimated time of resection of your package will depend on the city or country where it is located.
Validate the payment
Once the payment is validated, the data related to the delivery of the address, the shipping method, the billing and the bank card used will be recorded. The customer can subscribe to the registration of their bank details and, therefore, choose to pay for their future purchases in just one click, either by bank card or transfer only on this site and without having to re-register their bank details. .
The customer has the possibility at any time to delete the data related to the registered bank card and / or add another card.
In Guzalcdidi.com reserves the right to verify the personal data communicated by the client and to adopt all the necessary legal measures for the verification of the person in whose bank account, the charge was made and the order was made, all this to avoid any fraudulent payment .
Territorial scope: Guzalcdidi.com ships to all parts of the world through the USPS international shipping system.
Except for the periods of sales and loyalty offers reserved for customers, any order placed from Monday to Friday will be prepared and issued within a period of 1 to 5 business days, subject to the validation of the payment.
Deliveries are made from Monday to Friday from Monday to Friday. We cannot arrange deliveries on weekends or holidays. Guzalcdidi.com is solely responsible for the shipping methods offered on our website. For any questions, we have our customer service.
What are the different shipping methods?
Guzalcdidi.com offers the following shipping methods:
Local pickup and drop-off (* certain restrictions apply)
USPS Express for international shipments.
Metro Package, Caribbean Package. for the Dominican Republic.
What is the term?
How do I know where my order is?
TA As soon as your package is shipped, we will send you an email with the tracking code of your order.
The customer can choose between 3 delivery methods: address, Local Express USPS, depending on their geographic location.
In the event that you have opted for the express delivery service with DHL, delivery will be made to the address you have indicated for this purpose and, in case of absence, you will leave a notice in which you will find a contact telephone number to coordinate the delivery. . delivery.
Guzalcdidi.com limits its liability in the following cases:
It may happen that the chosen product is not the one shown through the website, due to lack of resolution, browser problems used or others of this nature.
Guzalcdidi.com applies all measures related to providing a faithful display of the product, however, it is not responsible for the minimum differences or inaccuracies that may exist.
Guzalcdidi.com will act with the utmost diligence to make the selected product available to the company in charge of transport. However, it is not responsible for damages caused by a malfunction of transport, especially for causes such as strikes, road traffic jams and, in general, any other specific sector, which causes delays in the chosen product.
Reservation of Right
Guzalcdidi.com reserves the right not to admit the registration of certain users, without any reason.
Likewise, Guzalcdidi.com reserves the right to cancel or reject any order from a customer with whom there is a dispute over the payment of a previous order or that appears to present some type of risk.
Guzalcdidi.com reserves the right to modify the prices of its products. The purchase price will be current when closing the transaction.
Guzalcdidi.com reserves the right to verify the personal information provided by the customer and take the measures it deems necessary to verify that the registered person is the owner of the bank account or of the documents or cards used for payment. This verification can take the form of a request for proof of identity and / or address and / or bank documents. If the customer does not respond to a request of this type within two days after its completion, the order in question will be automatically canceled, without the possibility of filing a subsequent claim.
Guzalcdidi.com, declares that it has enabled the appropriate technological mechanisms and admits to detect any possible fraudulent, anomalous or fraudulent activity that intends to alter, register and proceed on this website.
Guzalcdidi.com reserves the right to modify these General Conditions at any time and without prior notice. These modifications will be published on the website so that the user can know them before continuing with their use. Consequently, the user must read these General Conditions carefully each time the website is used. The use of the page and / or the use of the services, once the applicable General Conditions have been modified, will imply acceptance by the user.