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GuzalcDidi - the alternative to EBay and Amazon
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RETURN AND REFUND

Returning an item is easy with GuzalcDidi

Condition of the articles.
All returned items (shoes, accessories, instruction manual, among others) must be returned completely intact and in its original packaging.

Once the package is received, the perfect condition of the returned merchandise will be evaluated. Returns will not be accepted if the Customer has visibly used or damaged the returned items; and that this use or these damages prevent the items from being suitable for sale. In the event that the refund is rejected, the items will be returned to the Customer, with GuzalcDidi assuming the expenses, without the Customer being able to demand any compensation or right to a refund, except for the subsequent exercise of their warranty rights in the Merchandise sold . . In this case, GuzalcDidi can exercise all the corresponding compensation actions against the Client.

Exceptions
For reasons of hygiene and safety, the Client cannot exercise his right of return for the following items:
- Nail polish;
- Socks;
- Underwear, in particular, bras, boxers, among others.

  1. Once you have chosen the best way to respond to your needs, prepare the return package. Insert shoes or accessories in a package, so as not to damage the content. Returned products must be unused.
  2. In the Dominican Republic; and in the case of outside contact us at the phone number or WhatsApp: 1+ (849) 655-7464.
  1. From the delivery of the package, we will make the refund or the change as soon as possible.

How much time do I have to return an item?

Legally, you have 14 days from the date of receipt of the package, to exercise your right of withdrawal without justification of the reason, only that the items must be unused and in a package.

GENERAL CONDITIONS OF SALE

Read carefully the following rules that regulate the services we offer in GuzalcDidi. These conditions must be previously accepted to buy GuzalcDidi products, it is authorized for the most prestigious brands of footwear, accessories and accessories to distribute their products.

Registry

You can access our services and buy our products, natural persons of legal age, with sufficient capacity to contract and that have been validly registered on our official website. The data that must be incorporated into the form must be complete and secure, reserving to GuzalcDidi the right not to admit or cancel those who do not comply with this requirement. The protection of the username and password is the sole responsibility of the user.

Buy at GuzalcDidi

Properly registered users can buy on this site by established means and forms.

The prices shown are the final ones; In some countries, customs may charge a tax for some types of items, which will not be recorded on the final invoice by legal requirement. The registration and acceptance of these conditions implies compliance with the product, its characteristics and price. The customer can buy online from the website www.guzalcdidi.com.

All orders require the acceptance of prices and descriptions of the products available for sale. GuzalcDidi undertakes to issue the products received through its website, depending on the availability of the products in stock. In case of non-availability of the product, GuzalcDidi undertakes to notify the customer as soon as possible; And the order will be canceled and the corresponding amount will be returned.

 

The means of payment will be the following: credit or debit card, PayPal or cash on delivery, certain restrictions apply.

Transaction Security

GuzalDidi uses all means to guarantee the confidentiality and security of the data transmitted through the web.

www.guzalcdidi.com, as such, the website uses a secure payment system SSL (Secure Socket Layer). This is a designed protocol, which allows applications to transmit information securely.

GuzalcDidi will send the customer a confirmation email when the order has been validated. After this validation, the order will be processed from 1 to 5 days and the estimated resection time of your package will depend on the city or country where you are.

Validate the payment

Once the payment is validated, the data related to the delivery of the address, the shipping method, the billing and the bank card used will be recorded. The customer can subscribe to the registration of their bank details and, therefore, choose to make the payment of their future purchases in one click, either by bank card or transfer only on this site and without having to re-register their bank details .

The customer has the possibility at all times to delete the data related to the registered bank card and / or add another card.

In GuzalcDidi reserves the right to verify the personal data communicated by the client and adopt all the necessary legal measures for the verification of the person in whose bank account, the charge was made and the order was made, all to avoid any fraudulent Payment.

Shipping

Territorial scope: Guzal Didi ships to all parts of the world through the USPS international shipping system.

Except the sales periods and loyalty offers reserved for customers, any order placed from Monday to Friday will be prepared and issued within 1 to 5 business days, subject to payment validation.

Deliveries are made Monday through Friday from Monday to Friday. We cannot arrange deliveries on weekends or holidays. GuzalcDidi is solely responsible for the delivery methods offered on our website. For any questions, we have our customer service.

What are the different shipping methods?
GuzalcDidi offers the following shipping methods:

Local pickup and delivery (* certain restrictions apply)

USPS Express for international shipments.

Metro Pack, Caribe Pack. for the Dominican Republic.

What is the deadline?

How do I know where my order is?

TAs soon as your package is sent, we will send you an email with the tracking code of your order.

The customer can choose between 3 delivery methods: address, Local Express USPS, depending on their geographical location.

In case you have chosen the express delivery service with DHL, the delivery will be made to the address you have indicated for this purpose and, in case of absence, you will leave a notice in which you will find a contact phone number to coordinate the delivery. delivery.

Responsibility

GuzalcDidi limits its liability in the following cases:
It may happen that the product chosen is not the one shown through the website, due to lack of resolution, browser problems that are used or others of this nature.
GuzalcDidi applies all measures related to providing a faithful visualization of the product, however, it is not responsible for the minimum differences or inaccuracies that may exist.
GuzalcDidi will act with the utmost diligence to make the selected product available to the company in charge of transport. However, it is not responsible for damages caused by a malfunction of transport, especially for reasons such as strikes, road retentions and, in general, any other specific sector, which causes delays in the chosen product.

Reservation of rights

GuzalcDidi reserves the right not to admit the registration of certain users, without any reason.

Also, GuzalcDidi reserves the right to cancel or reject any order from a customer with whom there is a dispute about the payment of a previous order or that appears to present some type of risk.

GuzalcDidi reserves the right to modify the prices of its products. The purchase price will be the current one when closing the transaction.

GuzalcDidi reserves the right to verify the personal information provided by the client and take the measures it deems necessary to verify that the registered person is the owner of the bank account or the documents or cards used for payment. This verification may take the form of an application for proof of identity and / or address and / or bank documents. If the client does not respond to a request of this type within two days after its completion, the order in question will be automatically canceled, without the possibility of submitting a subsequent claim.

GuzalcDidi, declares that it has enabled the appropriate technological mechanisms and admits to detect any possible fraudulent, anomalous or fraudulent action that attempts to alter, register and proceed on this website.

GuzalcDidi reserves the right to modify these General Conditions at any time and without prior notice. These modifications will be published on the website so that the user can know them before continuing with their use. Consequently, the user must read these General Conditions carefully on each of the occasions when the website is used. The use of the page and / or the use of the services, once the applicable General Conditions have been modified, will imply acceptance by the user.